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CASE STUDY

Cybersecurity for Public Administration: Protection and Compliance

Defending critical public services while ensuring operational continuity and the security of citizens' data.

Discover Agger PA

Background

A regional-level public entity providing essential services to citizens.

Public Administration (PA) is increasingly exposed to cyber threats aimed at compromising essential public services and stealing sensitive data. The growing digitalization of services, the adoption of cloud platforms, and the management of critical data make IT/OT infrastructures of public entities a prime target for ransomware and advanced threats.

PA faces the challenge of safeguarding its systems while complying with national and European regulations, such as GDPR and the NIS2 Directive, ensuring service continuity and maintaining citizen trust.

Results Achieved

  • Zero operational interruptions caused by cyberattacks.
  • Compliance with GDPR and cybersecurity best practices.
  • Increased citizen trust through the adoption of high cybersecurity standards.

Needs/Problems

The public entity contacted us with two specific needs:

  • Guarantee the continuity of critical public services, minimizing downtime in case of an attack.
  • Prevent theft and compromise of citizens' sensitive data.

Our Solution

We introduced Agger (primarily within the IT framework), delivering advanced protection without the complexity of traditional solutions:

  1. Rapid and scalable implementation, compatible with legacy systems, and deployable in the cloud or on-premise.
  2. Full automation of detection and reaction, minimizing the need for human intervention.
  3. Continuous monitoring of IT/OT infrastructures and risk analysis to ensure resilience and protection.

Benefits

  • 24/7 protection of critical infrastructures and sensitive data.
  • Zero downtime during cyberattacks due to automated responses.
  • Reduction in operational costs and workload for internal IT staff.
Regulations
  • GDPR: Protection of citizens' personal data.
  • NIS2 Directive: Security obligations for critical infrastructures, including public services.
  • National Recovery and Resilience Plan (PNRR): Digitalization of PA with a focus on cybersecurity.